I usually work on a "no win, no fee" basis so the only time a fee is payable is if you are awarded compensation. I don't have hidden charges or upfront administration fees and I don't charge extra to argue your case with the Financial Ombudsman or the Financial Services Compensation Scheme. As a general rule, the fee is 20% of any compensation awarded, particularly in respect of the main products listed on the left hand menu. Full details are laid out in the downloadable PDF files on the Claim Now page.

If you would like me to look at anything else (I've dealt with everything from offshore pension plans to Inheritance Tax planning bonds) then I will let you know what the fee would be after carrying out an initial analysis of the advice and the chances of making a successful claim. You will be under no obligation to proceed if you don't want to after receiving my report.

Competitor fees and my price match promise

I like to think my fee is competitive, especially as I don't need to charge VAT unlike nearly all claims management firms, which will save you 20% straightaway. However, periodically, new competitors enter the market and offer lower fees to attract business. I do not believe they can be representing clients properly if the fees are so low as to be uneconomic - corners must be cut somewhere otherwise costs will quickly outstrip income. If you choose a claims management firm or solicitor based on the lowest fee and your case is lost because they cannot afford to put the time and effort into it then you have gained nothing. However, I appreciate in these difficult times everyone needs to budget carefully so if you find the same service I offer elsewhere at a cheaper rate then do please let me know. If possible, I will match the fee for you as best I can.